All sales through trickdrums.com are made in good faith. Trick Percussion Products, Inc. has the right to deny sales or services if it is deemed a risk to the company. Cases of this could include, but are not exclusively limited to, protection from credit fraud, inaccurate customer shipping or payment information, or customers that do not provide required information to complete a sale in a timely manner. Shipping costs are based on the best available rates that the company can negotiate with available carriers. Whenever possible shipping carriers are chosen best on best quality for best price standards. Company shipping volumes do not permit for a "Free Shipping" option from carriers.
All sales through trickdrums.com are considered final. In the event that a return is permitted, the customer is responsible for return postage and applicable fees as well as a 5% restocking fee. If the product shows excessive use the return can be denied or a greater restocking fee could be incurred. Excessive use includes, but is not limited to, wear, physical blemishes such as scratches or dents, missing components, or wear items showing wear.